TERMS OF SERVICE
Welcome to MCANA LLC! These Terms of Service ("Terms") govern your access to and use of our website and services, including our Amazon and Shopify e-commerce businesses, located at 241 S Wilson Ave, Pasadena, 91106, CA, USA. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not access or use our services.
1. Introduction
MCANA LLC ("we" or "us") is a company dedicated to providing high-quality products and services through our Amazon and Shopify e-commerce platforms. We strive to create a rewarding shopping experience for our customers while maintaining the highest ethical standards in all our operations. These Terms outline the rules and guidelines that govern your use of our services.
2. Account Registration
In order to use our services, you may need to create an account. By creating an account, you agree to provide accurate, current, and complete information and to keep your account information updated. You are solely responsible for maintaining the confidentiality of your account credentials and for any activity that occurs on your account. If you suspect any unauthorized use of your account, please notify us immediately.
3. Intellectual Property
All content and materials provided on our website and through our services, including but not limited to text, graphics, logos, images, software, and designs, are owned by or licensed to MCANA LLC. You may not reproduce, distribute, modify, or use our intellectual property without our prior written consent. Unauthorized use may violate intellectual property laws and result in legal consequences.
4. Product Information and Pricing
While we strive to provide accurate product information, including descriptions, images, and pricing, human errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to update or modify product information at any time without prior notice. We also reserve the right to refuse or cancel any order, including after it has been submitted, in the event of a pricing error or any other inaccuracies.
5. Orders and Payments
By placing an order through our website, you confirm your agreement to purchase the selected products or services at the listed price. Payment for these products or services is required at the time of purchase, unless alternative payment arrangements have been made. We accept various payment methods, including credit cards, debit cards, and PayPal. All payments are processed securely and comply with applicable regulations.
6. Shipping and Delivery
We strive to provide fast and reliable shipping for all orders. We work with reputable shipping carriers to deliver your products in a timely manner. However, please note that delivery times may vary depending on your location and the shipping method selected. Once your order has been shipped, you will receive a confirmation email with tracking information. We are not responsible for any delays or errors caused by shipping carriers.
7. Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may be eligible for a return or refund, subject to our Return Policy. Please review our Return Policy, located on our website, for detailed instructions on how to initiate a return or request a refund.
8. Privacy and Data Protection
Your privacy is important to us. We collect and process personal data in accordance with our Privacy Policy. By using our services, you consent to our collection and processing of personal data as described in our Privacy Policy.
9. Limitation of Liability
To the extent permitted by applicable law, MCANA LLC and its directors, officers, employees, affiliates, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services, even if we have been advised of the possibility of such damages. Our total liability, in any circumstances, shall be limited to the amount paid by you for the products or services in question.
10. Modification and Termination
We reserve the right to modify or terminate our services or these Terms at any time, without prior notice or liability. Any changes to these Terms will be effective immediately upon posting on our website. Your continued use of our services after the posting of any changes to these Terms constitutes your acceptance of such changes.
11. Governing Law and Jurisdiction
These Terms and any disputes arising out of or in connection with these Terms shall be governed by and construed in accordance with the laws of the State of California, USA, without regard to its conflict of laws provisions. Any claims or legal actions arising from these Terms shall be brought exclusively in the state or federal courts located in California.
12. Contact Us
If you have any questions or concerns about these Terms of Service, please don't hesitate to contact us. You can reach us at:
MCANA LLC
241 S Wilson Ave
Pasadena, 91106
CA, USA
support@m-cana.com
Thank you for choosing MCANA LLC. We hope you enjoy your shopping experience!